FAQ's for Unlocking iPhone

What am I paying for?

You are paying for the "Step by Step" instructions included with the software to unlock and jailbreak the iPhone,iPod Touch and iPad. We provide the Iphone Unlocking Guide along with the software.

What iPhone model can you unlock?

We can unlock the iPhone Model 2G, 3G, iPhone 4 up to Version 4.0.1. We update our site frequently if and when new updates are available. We will update the site for further unlocking the iPhone on Version 4.2 which is the latest.

What is jailbreaking and do you jailbreak iPod Touch and iPad?

Jailbreaking is a process to install a Custom Firmware version in your iPhone which will enable you to install any applications without any restrictions. Yes we can jailbreak the iPod and the iPad.

I'm not a very "Tech" person, are you sure I can unlock my iPhone by myself?

Our solution is the easiest available on the Internet. If you can switch on your iPhone, you can unlock it! The unlocking procedure is as simple as a few mouse clicks.

My computer uses Mac OS X. Do you have a solution?

Yes, our solution supports both Macintosh OSX and Windows Operating systems.

How long does it take to activate my membership?

Our automated system from paypal will send you to the guide after payment. You can access the instructions instantly and you can have the guide within 3 minutess. If you have any issues please email us with details. Our Email is service @ iphoneinsanity dot com

How do I know what version firmware my iPhone has?

See our instructions on how to find your iPhone firmware version.

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My iPhone won't turn on, my iPhone is stuck in recovery mode, or I do not get the restore button option in iTunes.

Keep your sim card in the phone. iTunes must be open and your phone must be connected to the computer, then turn the phone off. OK at this point you will try to get the phone into DFU mode. You will hold the power button and the home button at the same time for 10 seconds. When you reach 10 seconds release the power button and continue to hold the home button.Continue holding the home button for 10 seconds or until the iTunes pop up shows on the screen and says it has detected the phone in recovery mode. Then you click "OK" on that warning. Then you hold the shift key and click restore in iTunes on a pc, or hold the alt/option key and click restore on a mac, and then select the iPhone Restore.ipsw file you downloaded to your pwnage file and click open. When the restore is complete your phone will be restored to factory settings and you can proceed with the tutorial you were using in the members area.

How many iPhones can I unlock?

As many as you like, unlike our competitors who have complicated instructions and limited unlocks, our solution allows you to unlock as many iPhones as you choose!.

Will you charge for future updates when they become available?

NO! We are offering LIFETIME UPDATES on the Extended iPhone Unlocking and Jailbreaking Guide for $15.99. Updates are done if and when they are available.

Is there any GSM network that your solution doesn't work for?

No! With the new solution that we are offering we have not found any phone or any GSM network that doesn't work. Our Solution is guaranteed to work! Please note that the iPhone will never work on CDMA2000 networks like those operated by Verizon Wireless and Sprint. This isn't a cracking issue, it's a fully incompatible radio technology issue. We simply can't turn a GSM phone into a CDMA2000 phone.

How can I be sure that it will work for me ?

Virtually every customer who used our solution was 100% satisfied and managed to unlock their iPhone. If for any reason you don't succeed despite our support, we will refund your money by PayPal. But don't worry, it will work for you too!


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